UNDERSTANDING GRIEVANCE HANDLING, DISCIPLINARY & TERMINATION PROCEDURES

RATIONALITY OF THIS TRAINING COURSE

1. Guidance to HR practitioners on how to handle disciplinary and termination
2. Awareness for employers to avoid unnecessary and costly litigation at Manpower Department as well as at the Courts due to the ignorance of the law. 

WHO SHOULD ATTEND?

1. Human Resources Managers and Executive
2. Department Managers and Supervisors
3. Employers, especially Small and Medium Enterprise 

LEARNING OUTCOMES

1. Understand the general requirements of the Labour Laws of Malaysia and its relative application at work.
2. Ability to implement the right processes and procedures covering management of disciplinary issues; Correspondence; Domestic Inquiry; Termination Process and Legal claims by Dismissed Employees
3. Ability by Management/Organisation to reduce the risk of wrong Human Resource Management Practices

COURSE DURATION	:	1 Day (7 Hours)
AWARD TYPE	:	Certificate Of Completion
MIN/MAX PARTICIPANTS	:	Minimum 10 Participants, Maximum 25 Participants

TERMS OF TERMINATION UNDER EMPLOYEE CONTRACTS

1. Fixed Term contracts, Retirement, Retrenchment
2. Misconduct, Under performance
3. Under performance, Non-Confirmation 

GRIEVANCE PROCEDURE

1. Code of Conduct for Industrial Harmony
2. Sample of Departmental Grievance Procedure 

TYPES OF MISCONDUCT

1. Major and Minor Misconduct
2. Sexual Harassment under the 2012 Employment Act
3. Insubordination and Disobedience
4. Absenteeism, Late Comers and Tardiness
5. Conflict of Interest 

DISCIPLINARY PROCEDURE

1. Handling Allegations of Misconduct
2. Show Cause Letters and Reply
3. Domestic / Due Inquiry
4. Punishment for Misconduct 

DOMESTIC INQUIRY –OVERVIEW OF PROCESS AND REQUIREMENT

1. Preliminary Investigation
2. Functions of Investigating Officer
3. Roles of Prosecuting Officer
4. Examination-In-Chief
5. Cross –Examination
6. Re- Examination
7. Stages of Domestic Inquiry and Decision
8. Mitigation 

DISMISSAL DUE TO MISCONDUCT

1. Understanding the provisions under Labour Law
2. Exercising the Principles of Rules of Natural Justice
3. Forced Resignation and the effect on Employee Insurance Scheme